Effective knowledge management in Agile project teams – impact and enablers

Nowadays, rapid response capacity of organization is a very important in business due to the strong market competition. Large-sized enterprises are providing advanced business services and products to their customers through complex, innovative and unique projects and programs. One of the key challenges in the project and program management is the right knowledge management. The appropriate selection and effective application of the most valuable knowledge is the essential concern in project management. The main goal of this article is to present the impact of knowledge management on Agile project teams. The article identifies also key enablers for effective knowledge management processes in Agile project teams. Empirical research studies were conducted in large ICT and IT organizations based on triangulation of research methods: a questionnaire survey, own observations and observations of other Agile project team members’ and interviews with Agile experts’. Primarily, effective application of knowledge management solutions in Agile project teams is important for collaboration of project teams; moreover it is important to the whole level of an organization. The research results showed four key effectiveness enablers of the knowledge management processes: a learning organization, an organizational strategy, an organizational structure and an organizational culture, with the latter indicated as the key success factor of Agile project teams and Agile organizations deployment.

Pawel Paterek