Employee Engagement and the Facets of its Relationships with Four Constructs: A Study of the COVID-19 Pandemic Era

During the COVID-19 pandemic era, the importance of employee engagement increased considerably. Employee engagement paves the way to a high level of employee job performance and organizational financial performance within the organization. The main aim of this study was to investigate employee engagement and its relationships with four constructs which can be considered as the dynamics of employee engagement. The selected four dynamics are leadership, communication climate, information and communication technology awareness and competency, and trust. The unit of analysis in this quantitative study was the executive employees in a Sri Lankan organization whose core business involved publishing, printing, book-selling and education. Four hypotheses were tested with minimal researcher interference in a non-contrived setting as part of this cross-sectional study. Research findings indicated significant relationships between employee engagement and leadership as well as communication climate. Connections to information and communication technology awareness and competency and trust were also established. Further implications and recommendations have been discussed.