Operacjonalizacja zarządzania wiedzą w świetle badań wydziału zarządzania Politechniki Warszawskiej

This article presents the concept which is a generalization of the solution developed in the project advisory for a large district utilities company organizing the first systematic management of corporate knowledge in the field: technology research, construction techniques and building networks and devices, organization of production, organization of services. As a result of the findings a novel approach to knowledge processing has been proposed. It is a part of a wider program of development of the concept of sustainable management based on the balanced selection of management techniques.