Zarys koncepcji doskonalenia procesów programowych – podejście systemowe

The article describes the problems of software process improvement. In the first part it presents five models for software process improvement: PDCA, SIX SIGMA, ISO, CMMI and IDEAL. The article points out the important role of reference models and process maturity assessment models in software process improvement. Next, it presents the draft of the concept for software process improvement, where the starting point is the strategy of improving the information system, taking into account issues of strategic management, enhanced with the use of methods and techniques of software engineering. The draft of the concept for software process improvement identifies five stages: identification problems, strategic research and situational analysis of the system, preparation strategy for improvement, preparation project and its execution.